Established in 2000, eTeacher Group creates and operates leading virtual schools throughout the world. eTeacher specializes in large scale operation of online teacher-led classes. We work with leading professionals every step of the way, from recruiting teachers and developing content, to marketing, sales, and operations.
A Global Team of 300 Teachers Worldwide
All of our teachers are certified teachers with an academic background, highly qualified, experienced and truly passionate about their profession. Our global team is spread all over the world: USA, Brazil, Seoul, Europe, and elsewhere. We recruit, train and schedule hundreds of teachers worldwide on a daily basis. Over the years, eTeacher has developed software tools in order to support the challenges of large scale online synchronous learning. We run thousands of group classes led by our teachers every week in all time zones and in 8 different languages!
Strong Content Development Capabilities
Our team of scholars, pedagogical experts, instructional designers, creative multimedia developers, and program managers have worked together to develop a unique and rich library of educational content. Our content team is responsible for researching, writing, gathering, organizing, and editing content for publication on our LMS. These content include prose, graphics, pictures, recordings, videos, and other materials that contribute to the learning experience.
Multilingual Call Centers at 4 Different Locations
In order to support our schools and students around the globe, we have established a group of call centers that can provide services to our schools and students in 8 different languages. Over 200 academic advisors, customer care and technical support representatives are available 24/7 to serve our students. We currently operate 4 call centers: 2 in the Middle East, 1 in East Asia and 1 in Latin America. Our academic advisors have a comprehensive understanding of our business, product and call center operations. They represent the company culture, mission, core values and vision and understand their role in achieving business goals. Our call centers use cutting edge CRM and telephony technology, and all services are monitored by an advanced reporting system.
Global Customer Acquisition Expertise
eTeacher takes the most advanced and up-to-date marketing methods used in the most competitive industries, and applies them to education! Every year our online schools grow significantly around the world due to this unique knowledge. Since 2000, we have been researching and experiencing digital marketing, while using this knowledge to acquire new students over the internet. This ability has turned eTeacher from “just another” education company to a “high growth” virtual school chain that operates in an endless global market. The combination of our professional marketing knowledge and the fact that we operate in 8 major languages, including English, Spanish, Portuguese, Arabic and Korean, opens our virtual school doors to billions of potential students.